Hoshino Resorts KAI Matsumoto

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests traveling with a service animal must contact the property in advance.
• Additional fees may apply to children for items such as extra bedding and meals.

Other details

Enjoy a meal at the restaurant or snacks in the ryokan's coffee shop/cafe. A complimentary local cuisine breakfast is served daily from 7:30 AM to 9:00 AM.

Featured amenities include a 24-hour front desk, a library, and an elevator. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Asama Hot Spring - 0.2 km / 0.1 mi
Shinshu Matsumoto Natural Art Museum - 2.1 km / 1.3 mi
Utsukushigahara Onsen - 2.6 km / 1.6 mi
Matsumoto Folkcraft Museum - 2.8 km / 1.8 mi
Alps Park Matsumoto - 3 km / 1.9 mi
Kaichi School Museum - 3.3 km / 2.1 mi
Matsumoto Shrine - 3.7 km / 2.3 mi
Nawate-Dori - 3.8 km / 2.4 mi
Matsumoto Scale Museum - 3.9 km / 2.4 mi
Matsumoto City Museum of Art - 3.9 km / 2.4 mi
Old High School Memorial Museum - 3.9 km / 2.4 mi
Kurassic - 4 km / 2.5 mi
Yohashira Shrine - 4 km / 2.5 mi
Matsumoto Castle Black Gate - 4 km / 2.5 mi
Agatanomori Park - 4.1 km / 2.5 mi
The nearest airports are:
Komaki Airport (NKM) - 203.4 km / 126.4 mi
Haneda Airport (HND) - 238.1 km / 147.9 mi
Chubu Centrair Intl. Airport (NGO) - 251.8 km / 156.4 mi
Narita Intl. Airport (NRT) - 289.7 km / 180 mi

• Reservations are required for massage services. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
• One child 2 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• Unicode Support false
• No rollaway/extra beds available
• Essential workers only - NO

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.