Casa Ramona

Check-in

Check-in is from 3:00 PM until 9:30 PM. Guests must be at least 21 to check-in.

The front desk is open daily from 12:30 PM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. A virtual front desk provides assistance to guests.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Onsite parties or group events are strictly prohibited

Other details

Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

The front desk is staffed during limited hours.

Distances are displayed to the nearest 0.1 mile and kilometer.
Cartagena Fishing Club - 0.5 km / 0.3 mi
Santa Cruz Marina - 0.6 km / 0.4 mi
Ciudad Movil Cultural Center - 1.3 km / 0.8 mi
Santisima Trinidad Church - 1.5 km / 0.9 mi
Plaza de la Trinidad - 1.5 km / 0.9 mi
Cartagena de Indias Convention Center - 1.5 km / 0.9 mi
San Roque Church - 1.6 km / 1 mi
Colon Theater - 1.6 km / 1 mi
San Felipe de Barajas Castle - 1.6 km / 1 mi
Cartagena's Pegasos's Wharf - 1.7 km / 1 mi
Centenary Park - 1.7 km / 1 mi
Los Pegasos Dock - 1.7 km / 1 mi
Port, Fortresses and Group of Monuments - 1.8 km / 1.1 mi
Alcaldia (City Hall) Cartagena - 1.9 km / 1.2 mi
Aduana Square - 1.9 km / 1.2 mi
The nearest major airport is Rafael Nunez Intl. Airport (CTG) - 5.5 km / 3.4 mi

• There is no hot water on site.
• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.

Resort fees

You'll be asked to pay the following charges at the property:

• You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
• A damage deposit of COP 300000 will be collected before check-in.

We have included all charges provided to us by the property.