El Sueño Hotel & Spa

Name: El Sueño Hotel & Spa
Address: 9 Oriente No. 12 Centro Histórico, Puebla, 72500, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.5

Puebla PUE

Check in 3:00 PM

Check out 11:00 AM

Discover a paradise for pets and their owners at El Sueño Hotel & Spa, where four-legged travelers are treated like VIP guests, within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. This spa hotel is 35 minutes drive to Africam Safari and 10 minutes drive to Angelopolis Commercial Center.

Relax in accommodations featuring room service, rainfall showerhead, jetted bathtub, daily housekeeping, air conditioning, cable & satellite channels, a fully-stocked minibar and deep soaking bathtub, easy-clean surfaces and versatile comforts. Conveniences include an in-room safe, a desk, a phone and bathrobes.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Dry cleaning/laundry service
Banquet hall
Number of meeting rooms - 1
Free wired internet
Free WiFi
Number of bars/lounges - 1
Spa treatment room(s)
Number of indoor pools - 1
Free newspapers in lobby
Tours/ticket assistance
Full-service spa
Airport transportation - drop-off (surcharge)
Rooftop terrace
Wheelchair accessible – no
Luggage storage
Multilingual staff
24-hour front desk
Breakfast available (surcharge)
Number of restaurants - 2
Library
Spa services on site
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Laundry facilities
Free self parking
Free valet parking
Terrace
Year Built - 2002
Number of buildings/towers - 1
Total number of rooms - 20
Number of floors - 2

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at La Tentacion, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.

Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Amparo Museum - 0.3 km / 0.2 mi
Palafoxiana Library - 0.4 km / 0.2 mi
Zócalo de Puebla - 0.5 km / 0.3 mi
Puebla Cathedral - 0.5 km / 0.3 mi
Los Sapos Bazaar - 0.5 km / 0.3 mi
Callejon del Sapo - 0.6 km / 0.4 mi
Iglesia de la Compañía - 0.6 km / 0.4 mi
Santo Domingo Church - 0.7 km / 0.5 mi
Street of Candies - 0.8 km / 0.5 mi
Santa Monica Convent and Museum of Religious Art - 0.8 km / 0.5 mi
Rosario Chapel - 0.8 km / 0.5 mi
Ovando Bridge - 0.8 km / 0.5 mi
Mexican Revolution Museum - 0.8 km / 0.5 mi
Guardian Angel - 0.8 km / 0.5 mi
El Parian Market - 0.9 km / 0.5 mi
The preferred airport for El Sueño Hotel & Spa is Puebla Intl. Airport (PBC) - 36.4 km / 22.6 mi

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 18 years old and younger are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Hotel policies

General

Professional property host/manager
No cribs (infant beds) available
Minimum guest age is 18
No rollaway/extra beds available
Caters to adults only
Noise-free rooms not guaranteed
Children not allowed
No elevators

Pets

Maximum number of pets per room 1
Pet max weight (per pet) in lb is 33
Pet max weight (per pet) in kg is 15
Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

Other charges

Fee for cooked-to-order breakfast: approximately MXN 350 per person
Airport shuttle fee: MXN 480 per vehicle
Pet fee: MXN 350 per pet, per night
Early check-in fee: MXN 700 (subject to availability)
Late check-out fee: MXN 700 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

9 Oriente No. 12 Centro Histórico, Puebla, PUE 72500, Mexico

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