Apart - Hotel Casa Serena

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers 24-hour room service.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Plaza Fontabella Shopping Center - 0.3 km / 0.2 mi
Avenida La Reforma - 0.5 km / 0.3 mi
Embassy of Canada - 0.5 km / 0.3 mi
Avia Mall - 0.5 km / 0.3 mi
Gran Centro Los Próceres - 0.6 km / 0.4 mi
Oakland Mall - 0.7 km / 0.4 mi
Sixtino II - 0.8 km / 0.5 mi
The Village Shopping Center - 0.8 km / 0.5 mi
Hospital Herrera Llerandi - 0.9 km / 0.6 mi
Union Church of Guatemala - 0.9 km / 0.6 mi
El Obelisco - 1 km / 0.6 mi
Embassy of Israel in Guatemala - 1 km / 0.6 mi
Avenida Las Américas - 1 km / 0.6 mi
Embassy of Lebanon - 1.2 km / 0.7 mi
Embassy of Germany in Guatemala - 1.2 km / 0.7 mi
The preferred airport for Apart - Hotel Casa Serena is La Aurora Intl. Airport (GUA) - 4.9 km / 3.1 mi

• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• A car is recommended for transportation to and from this property.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Property uses a professional cleaning service
• Car recommended
• Contactless check-in is available
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed