Aqua Viva Tulum

Check-in

Check-in is from 2:00 PM until 9:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 8 AM - 6 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property requires a deposit within 48 hours of booking for any bookings where payment for the stay will be made on site instead of at the time of booking.

Other details

At Aqua Viva Tulum, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary breakfast is included.

Featured amenities include dry cleaning/laundry services and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hospital de Tulum - 0.7 km / 0.5 mi
Dos Aguas Park - 1.4 km / 0.8 mi
Holistika Art Walk - 1.8 km / 1.1 mi
Temple of Doom - 3.2 km / 2 mi
Hunab Lifestyle Center - 3.2 km / 2 mi
Cenote Calavera - 3.2 km / 2 mi
Jaguar Park - 3.3 km / 2 mi
Cenote Cristal - 3.7 km / 2.3 mi
Cenote Escondido - 4.4 km / 2.7 mi
Tulum Tower - 4.8 km / 3 mi
Casa del Cenote - 5.1 km / 3.1 mi
Temple of the Descending God - 5.1 km / 3.1 mi
Temple of the Frescoes - 5.1 km / 3.1 mi
Playa Ruinas - 5.1 km / 3.2 mi
Tulum Mayan Ruins - 5.1 km / 3.2 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 39.1 km / 24.3 mi
Cancun Intl. Airport (CUN) - 119.5 km / 74.2 mi
The preferred airport for Aqua Viva Tulum is Cancun Intl. Airport (CUN).

Hotel policies

General

• Professional property host/manager
• Cash deposit required
• No cribs (infant beds) available
• No rollaway/extra beds available

Pets

• Pets allowed (no fees)
• Pets allowed